How to choose new carpet

Compare carpeting options before making the investment

Shopping for new carpet is a lot like shopping for a car. It involves a huge financial investment; all the different styles, colors and brands can make your head spin; and  you often end up dealing with high-pressure salespeople. The experience can be so overwhelming that it’s tempting to shop with only a basic color and style in mind and rely on salespeople for recommendations.

New carpet is one of the largest investments you’ll make in your home. By doing some basic homework, comparison shopping and working with a reputable retailer, you’ll be able to buy new carpet that fits your needs—and gives you confidence that you’re getting a quality product for a good price.

Choose carpet fiber that best fits your needs

Nylon: outperforms all other fibers in durability, resilience and easy maintenance. This is a good choice if you want your carpet to last a decade or longer, for high-traffic areas, and in homes with kids and pets (Photo 1). Higher quality nylon fibers are “branded,” and the carpet label will use terms like “100% Mohawk Nylon” or “100% Stainmaster Tactesse.” Lower-quality, “unbranded” nylon fibers are listed simply as “100% nylon.” The strongest and softest type (and most expensive) is 6.6 nylon. Cost is $10 to $45 per sq. yd.

Triexta: (brands include Smart-Strand and Sorona) is a newly classified fiber derived partly from corn sugar (Photo 2). It has excellent, permanent anti-stain properties (nylon must be treated with stain protectors over its life span). It also has good resilience, but it’s too soon to tell whether it will match the durability of nylon in high-traffic areas. Because of its superior stain resistance, this is a good choice if you have young kids or pets. Expect to pay $20 to $45 per sq. yd.

Polyester: (also called PET) is stain resistant, very soft and luxurious underfoot, and is available in deep and vibrant colors (Photo 3). However it’s harder to clean, tends to shed and isn’t as durable as nylon. It’s best used in low-traffic areas (like bedrooms) and in households without kids or pets. A nice, cushy choice if you like to exercise on the carpet. The cost is $8 to $18 per sq. yd.

Olefin: (polypropylene) is an attractive, inexpensive fiber that’s strong and resists fading, but it’s not as resilient as nylon (Photo 4). It’s most often made into a looped Berber with a nubby weave that conceals dirt. It has good stain, static and mildew resistance. Olefin carpeting is often selected for high-traffic “clean” areas such as family rooms and play areas. It costs $8 to $25 per sq. yd.

Common carpet styles

Saxony: Saxony (also called velvet or plush) is a cut pile that works well in formal dining rooms, living rooms and bedrooms. It shows footprints and vacuum marks and is not a good choice for high-traffic areas and active kids. The basic grade lasts about five years.

Textured: Textured cut pile has more than one color of yarn and varying tuft heights. Its two-toned appearance hides dirt and reduces footprints and vacuum marks, making it a better choice for active lifestyles. It’s similar to Saxony in life expectancy and cost.

Frieze: Frieze (“fri-zay”) is the most durable and most expensive of the three cut pile styles. Its tightly twisted tufts give the surface a nubby texture that covers footprints. It wears better than Saxony and textured, can be used in heavy traffic areas and can last 20 years or more if well maintained.

Sculptured: Sculptured, or cut-and-loop, made with looped and non-looped tufts, is economical and durable. The varied shading hides dirt well, but the seams can be more visible. Prices start at about $6 per sq. yd. for 26- to 30-oz. face weight. Price and durability increase with higher face-weight yarns.

Looped or Berber: Looped or Berber is popular for its elegant appearance. Berbers with smaller loops wear better than large-looped Berbers, which mat down quickly and are harder to clean. Not good if you have small children or pets (toys and claws) because they snag and run easily and are tough to repair.

The signs of a quality carpet

A salesperson might tell you that a certain carpet is a good deal, but don’t rely on his or her word alone. Check the label, handle the carpet and ask the salesperson about these signs of quality.

At least a 34- to 40-oz. face weight. This is the number of ounces of fiber per square yard. The range is generally from 20 to 80, and the higher the number, the heavier and more resilient the carpet.

A tuft twist of 5 or higher. Twist is the number of times the tufts are twisted together in a 1-in. length. The higher the number, the more durable the carpet.

A density rating of 2,000 or more. Density is determined by the thickness of the fibers and how tightly packed they are. The thicker and heavier they are, the better quality the carpet and the less susceptible to crushing. Bend the carpet sample backward (Photo). If you can see the backing easily, it’s a low-density (lower quality) carpet.

Is it BCF or staple fiber construction? Carpet fibers can be either Bulked Continuous Filament (BCF) or “staple.” Staple fibers shed more than BCF fibers. This doesn’t affect the long-term quality of the carpet, but it does mean you’ll have to vacuum more often until the initial shedding stops (which can take up to a year), and it can also be an issue for allergy sufferers.

At least a 10-year “texture retention” warranty. This covers how well the fibers return to their original shape after being walked on. Although manufacturers tout their 15- and 25-year warranties, salespeople caution that warranties are seldom honored except in cases of obvious product defects.

How to get the best deal without getting ripped off

Salespeople have a tendency to “overmeasure” your carpet needs. This means you pay for carpet and pad you don’t use. Get several estimates, compare the yardage numbers, and consider paying an independent carpet installer to measure your home.

A lot of new carpet problems stem from poor installation. Bad seaming, a too-thin pad and inadequate stretching can make a carpet look terrible within a few years. If you or a friend knows a great carpet installer, use that person instead of one provided by the carpet dealer. The installer will measure your house, tell you exactly how much carpet and pad to get, recommend a quality dealer, and pick up the carpet and deliver it on installation day. You can save yourself some money on the installation by removing the old carpet and pad yourself. Ask your installer how much you’ll save to see if it’s worthwhile.

Get at least three estimates. Tell every salesperson that you’ll be getting several estimates, and don’t discuss details about other carpet bids you’ve received.

Have each new carpet estimate include a flooring diagram that shows measurements and seam locations.

Get an individual price quote for each aspect of the job, including carpet, pad, delivery, installation, transition metal pieces, furniture moving, stairs, and old carpet and pad removal and disposal. It’s easy to be overcharged if you just get an overall price for the job.

Make sure you’re home on installation day. Get a sample of the carpet and pad you’ve ordered and compare them with the carpet and pad that show up on the truck. In some instances, retailers deliver a lower quality pad or carpet than you’ve paid for.

Buy the Right Carpet Pad

The quality of new carpet pad is determined by density, not thickness. The right pad will extend the life of your carpet. The wrong pad can cut the life of your carpet in half. A good-quality pad will be 3/8 to 1/2 in. thick and have a density/weight rating of at least 6 lbs. (the residential standard). In most cases, cheap, low-density pad will only last a few years before it needs to be replaced. For high-traffic areas, get a thinner pad with a density of 8 lbs. or more. Some carpet manufacturers require a specific type of pad in order to maintain your carpet warranty (such as when the carpet is laid over heated floors). Check the carpet warranty before you buy padding.

Where to Buy New Carpet

Visit several retailers, including local, family-owned businesses that survive on customer referrals. Choose the one that will give you the best service, price and guarantee. Be aware that $199 “basic installation specials” often include hundreds of dollars in extra fees for basic installation items like steps, furniture moving, and carpet and pad removal. Carpet retailers located in a mall or other high-rent locations tend to have higher overhead that is passed on to you in higher prices.